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Privacy Policy

Effective on May 8th, 2019, this Policy applies to Kwes, LLC and its affiliated entities (collectively, "Kwes' or "we" or "us' or "our.") Headquarters for Kwes is located at 13570 NW 107th Ave, Suite B2, Hialeah Gardens, FL. 33018.

This Privacy Notice describes our privacy practices concerning your use of our websites, use of our products and services, and your attendance or registration at one of our events. This Notice also describes your choices regarding use, access, and sharing of your personal data by Kwes.

Scope

For this Policy, the term "websites" shall refer to Kwes.io. This Policy also applies to other websites that Kwes operates and that link to this Policy.

Integration and Links to Other Websites

Our website and our products may contain links and provide integrations to other sites and products of other organizations. We offer these links and integrations as a convenience to you; we do not operate, control or endorse these websites or products. It is your choice whether to utilize these links and integrations or not. These external websites and products are subject to their own privacy policies.

What kind of personal data does Kwes collect and how is it used?

Kwes collects personal data in three ways: Direct Collection, Third -Party Collection, and Passive Collection.

Direct Collection and Use

We collect your personal information directly from you when you register to use Kwes's products and services, when you contact us via our website contact form, when you submit an online support ticket, when you sent us email or mail, when you sign-up online for our newsletter, or when you apply for a job. We may collect the following personal information from you:

  • Contact data, such as name, email, phone number
  • Business data, such as company name, business type, department, title, business email, business phone number, products that you use
  • Payment data, such as invoice information or credit card payment information.

The personal information that we collect from you is used to:

  • Provide you with Kwes's products and services
  • Log you into your account
  • Respond to your requests and questions
  • Communicate upcoming Kwes events of interest or updates to our products and services
  • Improve our products and services
  • Detect, prevent, and resolve security and technical issues
  • Fulfill the obligations outlined in the Services Agreement.

Third-Party Collection and Use

We may collect personal information about you from publicly available databases, business partners, or other third-parties. This information may include:

  • Contact data, such as name, email, phone number
  • Demographic data, such as age, gender, interests
  • Business data, such as company name, business type, department, title, business email, business phone number, products that you use

This information is used to:

  • Identify new customers
  • Provide you information on our products and services that may be of interest to you
  • Provide us information on the usability of our website
  • Combine supplemental data with information we already have about you

If you would like to know if we have your personal data via third-party collection, please contact us at support@kwes.io.

Passive Collection and Use

Like most companies, we collect limited personal information from visitors to our website and users of our products and services. This information may include:

  • IP Address
  • Browser Type
  • Internet Service Provider Address
  • Referring pages
  • HTML pages, graphics, or other files viewed on our site
  • Operating systems
  • Date/time stamp
  • Clickstream data

We may use cookies, web beacons and other means to do so.

Cookies

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site. Most web browsers allow some control of cookies through browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Web Beacons

Web beacons (tracking pixels) are tiny transparent images embedded in ads on web pages to track how many users visit our website or view our digital ad to help us understand how users are interacting with our website.

Google Analytics

Kwes uses Google Analytics to help us understand how you engage with our website and applications. To learn more about how Google Analytics collects and processes data, please see https://www.google.com/policies/privacy/partners.

Web Server Logs

For statistical purpose, Kwes may collect information and store it in log files. These logs files will contain standard data collected by web servers, such as client IP address, browser type, internet service provider, operating system and the like. This information is used internally to administer our website and to gather demographic information about our user base.

Online Behavior Advertising

We also utilize online behavioral advertising, also called interest-based advertising. This type of advertising uses information collected from multiple websites that you visit to predict the ads and products that are most likely to be of interest to you. To learn more about this type of advertising, please visithttp://www.aboutads.info/consumers. If you wish to opt out of this type of advertising and you are in the EU, please visit http://www.youronlinechoices.eu/.

Passively collected information is used to:

  • Provide us information about website usability, user interaction and number of users
  • Track and analyze trends and patterns to improve our website and online ads
  • Help us identify you as a repeat visitor
  • Maintain session information for logged-in users
  • Provide you information on our products and services that may be of interest to you
  • Provide you with more relevant advertising online
  • Manage and track the effectiveness of our marketing efforts
  • Gather demographic information about our user base.

We do not use passively-collected information to determine your identity.

Will Kwes use my personal data to communicate with me?

Kwes may send you information, such as announcements about new products and service, promotional materials, survey inquiries, newsletters, and other marketing materials. You may discontinue receiving this marketing information by using the "Unsubscribe" link found in the email communication, or by contacting us at support@kwes.io.

As a user of our products and services, Kwes may also send you information about your account or our services, such as an email when you register for a trial account or new account, an email to confirm account changes, updates on our website, and our products and services. We consider these communications to be part of your Kwes account. You may discontinue receiving this information by using the "Unsubscribe" link found in the email communication, or by contacting us at support@kwes.io. Please note that your choice to unsubscribe to account or service information may affect our ability to provide you with our products or services.

Does Kwes collect personal data from children?

We do not knowingly collect personal data from children under the age of 16. Kwes does not target our website, our products or services towards children under the age of 16.

What are Kwes's Policies on Transferring EU Employee Data to the US?

Kwes does not have employees or offices in the EU or Switzerland.

Does Kwes share my personal data with third parties?

Kwes may share or disclose personal data under certain circumstances. We may disclose or share your personal information when:

  • We need to share personal information with third parties to provide you with the Kwes products and services that you request
  • We work with entities affiliated by Kwes
  • You ask that we share your personal information with a third party
  • We need to share your personal data with other companies to prevent fraud or to reduce risk

We are required to disclose personal information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements. We consider information, including your personal information, to be an asset to our business. This business asset may be included in connection with the acquisition of Kwes, in whole or in part; a sale of some or all of Kwes's assets; a merger or merger involvement; during a bankruptcy; or other transition of our business.

Do I have a choice in providing my personal information to Kwes?

When interacting with Kwes, you choose what personal information and how much information to provide to us. Your choice may affect our ability to provide you with our products or services.

What about my personal data that was provided to Kwes by its users?

For information submitted through Kwes's online products by our users, we do not own this data. Those individuals and businesses, using our product and services, are the owners (controllers) of the information that was provided to Kwes.

How does Kwes protect my personal data?

Kwes takes reasonable precautions to protect personal data in its possession from loss, misuse, unauthorized access, disclosure, alteration, or destruction.

Will this privacy policy change?

Kwes reserves the right to modify or amend this privacy policy at any time or for any reason. Changes will be effective on the date posted.

How can I obtain additional information or ask questions about Kwes's privacy policies?

Kwes does our best to provide clear and transparent information and policies around our privacy and data sharing practices. If you have additional questions not covered in this policy, please contact Kwes at support@kwes.io.